Q Are HFS Bank deposit accounts FDIC insured?
A Yes! Each individual customer at HFS Bank is insured by the FDIC up to $100,000.

Q How do I set up Direct Deposit of my payroll check?
A After your HFS Bank checking application has been approved, you will receive HFS Bank's routing and transit number and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company, and your direct deposit will usually begin within thirty days.

Q How do I set up Direct Deposit of my Social Security check?
A After your HFS Bank checking application has been approved, you will receive HFS Bank's routing and transit number and your account number. Simply contact us, and have your Social Security Number and account information available to set up your direct deposit right over the phone.

Q Can I get information about my account by phone?
A Yes! Account information is available with our Customer Service Representatives during business hours at any of our offices or ask about our Voice Response System for automated account information 24 hours a day.

Q What products can I apply for online?
A Check out HFS Bank's Products & Services page to see which accounts you can apply for online.

Q Can businesses have merchant accounts at HFS Bank?
A At this time, HFS Bank does not offer merchant accounts for businesses. We update our Products and Services section as new accounts are offered so check back with us. We do offer merchant services through 3rd parties that are compatible with HFS Banking systems. These merchant acocunt service providers include: Advantage Processors, Entrust Bankcard and GreenPay. If we don't have exactly what you're looking for now, we may add it very soon! To see what we currently offer, check out our Products & Services page .

Q Does HFS Bank offer IRAs online?
A Currently, HFS Bank does not offer IRAs online; however, we continually update our Products and Services section so check back with us soon! To see what we currently offer, visit our Products & Services page .

Q Can I open an account if I don't live in the United States? What if I live in the United States but am not a citizen yet?
A We only accept applications from persons in Northwest Indiana and its surrounding communities. If you have questions, contact us. We'd like to hear from you.

Q Can I do all of my banking with HFS Bank?
A Yes! Thanks to the convenience of Direct Deposit and ATMs, everyday banking activities can be performed from the comfort of home. Contact us with questions about your banking needs.

Q Can I look at all of my transactions at any time?
A Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!

Q How frequently is my HFS Bank information updated?
A HFS Bank updates all customer information nightly. Whether you access our Online Banking site or visit our customer service department, your account information is updated every day to reflect all account activity.

Q Are wire transfers possible to and from my HFS Bank checking account?
A Yes! Funds can be transferred to and from HFS Bank accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Call our customer service department for details.

Q How do I make a deposit to my account from a remote location?
A You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. HFS Bank also offers a bank-by-mail service which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.